Checking app details

Checking app details

Check Running status

Standard

  1. Open ‘Task Manager
  2. Search for the application ‘MyZenV2’.  If there’s multiple apps running, follow the next steps for each of them.
  3. Right Click → Go to details.
  4. Note the username from the ‘User name’ column. This should match current user.

Stealth

  1. Open ‘Task Manager
  2. Search for the application ‘MyZenV2s’.  If there’s multiple apps running, follow the next steps for each of them.
  3. Right Click → Go to details.
  4. Note the username from the ‘User name’ column. This should match current user.
  5. Also check if application ‘zsrvc’ is running.




Check App version

The installer version is the right indicator of application version. Please note that the app version displayed on the MyZen window will differ. Please check download apps page for latest version information.


Standard

Option 1

Check the contents of \Program Files\Zenstack\MyZenV2\version.txt


Option 2

Find the file \Program Files\Zenstack\MyZenV2\updater.exe . Right Click → Properties → Details. Note the version


Stealth

Option 1

Check the contents of \Program Files\zs\zs\version.txt


Option 2

Find the file \Program Files\zs\zs\updater.exe . Right Click → Properties → Details. Note the version

    • Related Articles

    • Checking Installed Version

      The installer version is the right indicator of the application version. Please note that the app version displayed on the MyZen window will differ. Please review the App Versions article for the latest version information. Standard Check the ...
    • Checking Installation Status

      To verify if the installation has been completed successfully, we need to check if the installed file exists in the program files and is running. Standard "MyzenV2.exe" must exist at the following location: \Program Files\Zenstack\MyZenV2\MyZenV2.exe ...
    • Installation Via Active Directory (Stealth App)

      Deploying the VSG-365.ai Agent Through Active Directory Group Policy Computers that are bound to an Active Directory server can have the VSG-365.ai agent installed using Group Policy, allowing administrators to install the agent across their entire ...
    • What data do we collect from you?

      Data Collection by VSG-365.ai: Transparency and Security in Focus VSG-365.ai is dedicated to providing a transparent and secure analytics platform. This article details the data collected by our Windows and macOS Agent, underlining our commitment to ...
    • Myzen Deployment Guide

      VSG-365.ai utilizes the Desktop Agent, Myzen, to gather digital workforce activity for analysis. Without an installed Agent, reports and dashboards will be empty. Deploying the VSG-365.ai Desktop App (Myzen) offers flexibility, accommodating various ...